Your one-stop destination for support, guidance, and answers. We’re here to ensure your experience is smooth, secure, and successful.
Quick answers to common questions about Ecartu services.
Go to the login page and click on "Forgot Password". Enter your registered email address, and we will send you a link to reset your password.
Navigate to "My Orders" in your account dashboard. Select the order you want to track to see real-time updates on its location and estimated delivery date.
Refunds are processed within 5-7 business days after the returned item is received and inspected at our warehouse. The amount will be credited to your original payment method.
Absolutely. We use industry-standard encryption and secure payment gateways to ensure your financial information is protected at all times.
Our support team is ready to assist you. At Ecartu, customer satisfaction is our priority.
support@ecartu.com
Phone
+91-XXXXXXXXXX
Working Hours
Mon – Sat | 9:00 AM – 7:00 PM
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