Privacy Policy - Ecartu
Legal & Compliance

Your Privacy is Our Priority

At Ecartu, we believe transparency is the foundation of trust. This policy outlines how we collect, use, and protect your personal data while you use our services.

Current Version: Effective as of December 14, 2025

Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

  • Personal Information: Name, email address, phone number, and billing details provided during registration.
  • Usage Data: Information on how you interact with our services, including access times, pages viewed, and IP address.
  • Device Information: We may collect information about the device you use to access Ecartu, including the hardware model and operating system.

How We Use Your Data

Service Delivery

To process transactions, manage your account, and provide customer support effectively.

Product Improvement

To understand user behavior and preferences to enhance the Ecartu experience.

Communication

To send you updates, security alerts, and administrative messages relevant to your account.

Security

To detect, prevent, and address fraud, security breaches, or technical issues.


Sharing & Disclosure

We do not sell your personal data to third parties. We may share your information only in the following circumstances:

  • With Service Providers who perform services on our behalf (e.g., payment processing).
  • To comply with Legal Obligations regarding law enforcement requests.
  • With your Explicit Consent for specific third-party integrations.

Security Measures

We employ industry-standard security practices to protect your data.

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SSL Encryption

256-bit encryption for all data in transit.

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Firewalls

Advanced monitoring against unauthorized access.

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Audits

Regular security audits and updates.


Your Rights

Right to Access

You can request a copy of the personal data we hold about you.

Right to Rectification

You have the right to correct any inaccurate or incomplete data.

Right to Erasure

Also known as the "right to be forgotten," you can request deletion of your data.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.